1. What is Spirit Journeys Gifts?
Spirit Journeys Gifts is a specialty store offering Scottish & Celtic gifts, spiritual and metaphysical products, jewelry, home decor, and wellness items. Our collections are inspired by heritage, holistic living, and meaningful craftsmanship.
2. Do you ship internationally?
Yes! We offer international shipping to many countries. Shipping costs and delivery times vary based on location. Please check our Shipping Policy for more details.
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options at checkout.
4. How long does shipping take?
Shipping times depend on your location and the shipping method selected. Generally:
- UK Orders: 3-7 business days
- International Orders: 7-21 business days
- Custom or handmade items may take additional processing time.
5. Can I return or exchange an item?
Yes! We accept returns and exchanges within 14 days of delivery for unused and undamaged items. Some items, such as personalized or spiritual products, may not be eligible for returns. Please visit our Return Policy for more details.
6. Do you offer gift wrapping or custom messages?
Absolutely! You can add a gift message at checkout, and we also offer beautiful gift-wrapping services for an extra special touch.
7. Are your jewelry pieces authentic?
Yes, our jewelry is crafted with high-quality materials and inspired by traditional Scottish and Celtic designs. Some pieces are handmade, while others are sourced from trusted artisans.
8. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery status.
9. What if my item arrives damaged?
We take great care in packaging, but if your item arrives damaged, please contact us within 48 hours of receiving it. We will arrange a replacement or refund as necessary.
10. How can I contact customer support?
You can reach us via:
Live Chat: Available on our website during business hours
Still have questions? Feel free to contact us—we're happy to help!